Pet En Care - Privacy Policy

Effective Date: February 2025

At Pet En Care, we value the privacy and security of our customers. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you use our website and services.

By accessing or using Pet En Care’s website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: When you place an order, sign up for our newsletter, or contact customer support, we may collect details such as your name, email address, phone number, shipping address, and payment information.

• Non-Personal Information: We may also collect non-personally identifiable information such as your IP address, browser type, and browsing activity on our website to enhance your user experience.

• Cookies and Tracking Technologies: We use cookies and similar technologies (such as web beacons and tracking pixels) to collect information about your browsing behavior. This helps us offer personalized content and advertisements.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Process Orders: We use your personal and payment information to process and fulfill your orders.

• Customer Support: Your information helps us provide support and resolve any issues you may encounter with your purchases.

• Marketing: If you opt-in to receive promotional communications, we may use your email address to send newsletters, updates, and special offers. You can opt-out at any time by unsubscribing from our emails.

• Website Improvement: We may analyze non-personal information to enhance our website’s performance and user experience.

• Legal Compliance: We may use your data to comply with legal obligations or to protect our rights and property.

3. Sharing Your Information

We respect your privacy and will not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party vendors (such as payment processors, shipping carriers, and email marketing platforms) who help us operate our business. These third parties are obligated to keep your information confidential.

• Legal Requirements: We may disclose your information if required by law or to comply with legal processes, such as a subpoena, court order, or government request.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Your Data Rights

You have the following rights regarding your personal data:

• Access: You may request access to the personal information we hold about you.

• Correction: You may update or correct any personal information that is inaccurate or incomplete.

• Deletion: You can request the deletion of your personal data, subject to certain legal obligations or legitimate business interests.

• Opt-Out: You may opt out of receiving promotional communications from us by clicking the "unsubscribe" link in our emails or contacting us directly.

To exercise any of these rights, please contact us at [email address].

5. Children’s Privacy

Pet En Care is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information.

6. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. This Privacy Policy applies only to Pet En Care’s website. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Pet En Care
Email: info@petencare.in
Phone: +91- 7669675059, +91-9896967008
Website: www.petencare.com